Refund policy
If one or more Products must be returned to the Seller, the Buyer must submit a return request to the Seller within 14 calendar days.
After this period, no complaints can be accepted.
The Product must be returned to the Seller in its original condition (packaging, accessories, labels, instructions, etc.).
No worn or washed Product will be returned.
If the Buyer is not satisfied with the Product purchased, he has a withdrawal period of 14 calendar days from the day he took physical possession of the Product (i.e. the day of delivery).
The Buyer must inform the Seller, unambiguously, of his desire to withdraw using the standard withdrawal form attached to these general conditions of sale and available on the Site (click here).
The Buyer must then return the Product within 14 days after having informed the Seller of his intention to withdraw; the burden of proof rests on the Buyer.
Return costs are the responsibility of the Buyer.
The Seller must reimburse the Buyer for the price of the Product as well as delivery costs within 14 days after being informed by the Buyer of his wish to withdraw.
The Seller must only reimburse standard delivery costs (any additional costs remain the responsibility of the Buyer).
The refund is made using the same payment method as that used by the Buyer for the initial transaction.
The Seller reserves the right to refuse returns sent or communicated after the return deadline or items that are not in the same condition in which they were received.
After this period, no complaints can be accepted.
The Product must be returned to the Seller in its original condition (packaging, accessories, labels, instructions, etc.).
No worn or washed Product will be returned.
If the Buyer is not satisfied with the Product purchased, he has a withdrawal period of 14 calendar days from the day he took physical possession of the Product (i.e. the day of delivery).
The Buyer must inform the Seller, unambiguously, of his desire to withdraw using the standard withdrawal form attached to these general conditions of sale and available on the Site (click here).
The Buyer must then return the Product within 14 days after having informed the Seller of his intention to withdraw; the burden of proof rests on the Buyer.
Return costs are the responsibility of the Buyer.
The Seller must reimburse the Buyer for the price of the Product as well as delivery costs within 14 days after being informed by the Buyer of his wish to withdraw.
The Seller must only reimburse standard delivery costs (any additional costs remain the responsibility of the Buyer).
The refund is made using the same payment method as that used by the Buyer for the initial transaction.
The Seller reserves the right to refuse returns sent or communicated after the return deadline or items that are not in the same condition in which they were received.