Shipping policy
Except in cases of force majeure, delivery takes place within the days following confirmation of the order by the Seller and in any event within a maximum period of 5 working days from the date of registration of the order mentioned in the email. of confirmation.
In the event of non-compliance with the aforementioned deadline, the Buyer must, before requesting termination of the contract, invite, in writing, the Seller to make delivery within a reasonable time.
In the absence of voluntary execution, the Buyer may terminate the contract.
When the contract is terminated, the Seller must reimburse the Buyer for all sums disbursed and at the latest within 14 days following the date of termination.
Delivery is only made after confirmation of payment by the Seller's banking institution.
The Products are delivered to the address mentioned by the Buyer or are collected from the store.
Any order returned to the Seller in the event of an incorrect or incomplete address will be reshipped at the Buyer's expense.
If upon receipt of the delivery, the packaging is damaged, torn or opened, the Buyer is obliged to ensure the condition of the Products.
If they are damaged, the Buyer must refuse the package by indicating a reservation on the delivery slip.
This verification is considered completed as soon as the Buyer, or any person authorized by him, signs the delivery slip.
In the event of non-compliance with the aforementioned deadline, the Buyer must, before requesting termination of the contract, invite, in writing, the Seller to make delivery within a reasonable time.
In the absence of voluntary execution, the Buyer may terminate the contract.
When the contract is terminated, the Seller must reimburse the Buyer for all sums disbursed and at the latest within 14 days following the date of termination.
Delivery is only made after confirmation of payment by the Seller's banking institution.
The Products are delivered to the address mentioned by the Buyer or are collected from the store.
Any order returned to the Seller in the event of an incorrect or incomplete address will be reshipped at the Buyer's expense.
If upon receipt of the delivery, the packaging is damaged, torn or opened, the Buyer is obliged to ensure the condition of the Products.
If they are damaged, the Buyer must refuse the package by indicating a reservation on the delivery slip.
This verification is considered completed as soon as the Buyer, or any person authorized by him, signs the delivery slip.